FAQ

Have some questions for us? See if we've answered them below.

Is there a delivery fee?

$500 minimum for onsite deliveries within 60 miles of Justin TX $1000 minimum for orders over 60 miles from Justin TX.

$1.50 a mile (if we are going back to pick up rentals we charge mileage there and back)

EXTRA CHARGE TO COME BACK AND STRIKE IF YOU HAVE RENTALS WE WILL NOT INCLUDE STRIKING PLEASE LET US KNOW IF WE NEED TO STRIKE THERE WILL BE AN EXTRA CHARGE STARTING @ $75

Is there an installation fee?

15% installation fee on all services calculated before delivery fee is applied. If your event is on a larger scale the installation fee will go up.

Is there a minimum requirement?

For any event that is 40 miles from Justin, Texas, there is a minimum service requirement of $500 before delivery and set up fee.

Can I add my own balloons or use a different vendor for balloons on the backdrop?

Absolutely, here at Glo Party+Co we love to work with other vendors.

How far in advance should I book?

I’d say it’s best to book at least 2 months in advance to ensure I have your date available, but as long as time permits I’ve taken plenty of last minute events. Again I do recommend for you to secure your date in advance.

Is there a deposit required?

Yes, I require a deposit of 30% of your total in order to secure your date. This will go towards you remaining balance which must be paid in full at least 5 days prior to the event.

Is the deposit refundable?

Deposit is non refundable, if there is bad weather and the event is outdoors please have a backup plan. If there is not an indoor option due to bad weather we can move your services to another day that coordinates with my availability for the new date.

Do you pop the balloons after?

If you would like your balloons spiked there is a fee that starts at $50 depending on how big the install is and how far the event is. If I am picking up backdrops please be sure to indicate if you would like me to spike the balloons. If not be sure to pop the balloons before I arrive or I will remove the balloons from the panels and set the balloons aside on site.